Return & Refund Policy

1. Digital Services

Xeno provides digital services, tools, and features. We do not sell physical products, therefore traditional physical product returns are not applicable.

2. Voluntary Contributions

Payments made to support Xeno are voluntary contributions toward hosting, maintenance, development, and operation of the project. Once a voluntary contribution has been successfully processed, it is generally non-refundable.

3. Payment Errors

If you believe you accidentally made a duplicate payment or were charged incorrectly, contact us as soon as possible with the payment date, amount, and payment/reference ID.

Each request will be reviewed individually.

4. Unauthorized Payments

If you believe a payment was made without your authorization, contact us and/or the payment provider immediately.

5. Service Issues

If a paid digital service or feature is unavailable because of a technical issue caused by Xeno, contact us so that we can investigate and, where appropriate, provide a resolution.

6. Refund Processing

Where a refund is approved, it will generally be returned through the original payment method or according to the payment provider's available refund process.

7. Contact

Project: Xeno Games
Operator: Taha Nadeem
Email: xenopublishers.support@gmail.com
Phone: +923302719399

8. Policy Changes

This policy may be updated when necessary. The latest version will be published on this website.